BreakGround In-App AI Agent | BreakGround

An in-app expert that knows your product.

Give your users an interactive assistant that lives in your product and answers questions by actually showing them how to do it—no more reading dry documentation.

How it works

  • The Old Way (Traditional Tools): Static knowledge base articles or simple dialogue-tree chatbots that ultimately just link users to external documentation.
  • The AI-Native Way (BreakGround): Our advanced AI agent generates step-by-step interactive walkthroughs on the fly, pointing users directly to the buttons they need to click in their current session.

Deep Dive Features

  • Context-Aware Responses: The AI agent doesn't just read text; it knows exactly what page the user is currently on and what state the application is in, providing answers that make sense for their immediate, specific context.
  • On-the-Fly Guide Generation: When asked 'How do I add a new team member?', the AI doesn't just reply with a paragraph of text—it generates a real-time tooltip pointing directly to the 'Invite' button currently visible on their screen.
  • Seamless Support Handoff: If the AI cannot resolve complex billing or highly technical issues, it seamlessly routes the complete context and conversation history to your human support agents in Intercom, Zendesk, or Slack.